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Account Management/Partner Success

Account Management
Remote / Onsite
Posted 5 days ago
Language Requirements:
Korean
English
Full-time

Job Summary

As an Account Manager/Partner Success Specialist, you will be responsible for building and maintaining strong relationships with key clients or partners, ensuring their satisfaction and driving growth. You will serve as a trusted advisor, understanding their business needs, providing strategic guidance, and ensuring they achieve their goals. Your fluency in Korean will be essential for effective communication and collaboration in those markets.

Key Responsibilities

  • Develop and maintain strong client/partner relationships
  • Act as primary point of contact for accounts
  • Conduct regular business reviews
  • Identify upselling and cross-selling opportunities
  • Develop and execute account growth plans
  • Monitor KPIs and track progress
  • Prepare performance reports and analysis
  • Collaborate with internal teams
  • Manage partner onboarding and training
  • Stay current with industry trends

Qualifications

  • Bachelor's degree or equivalent work experience
  • Fluency in Korean required (both written and spoken)
  • Excellent English communication skills
  • Proven account management experience
  • Strong relationship management skills
  • Excellent presentation and negotiation skills
  • Strong analytical and problem-solving abilities
  • Proficiency in CRM systems

Preferred Qualifications

  • Experience in BPO industry
  • Industry-specific knowledge
  • Project management experience

About Our Company

We are a global company dedicated to connecting businesses with their customers through exceptional multilingual support. Our team of language experts helps companies expand into new markets and provide outstanding customer experiences across different cultures and regions.

With offices in major cities around the world, we offer a diverse and inclusive workplace where your language skills and cultural knowledge are highly valued. Join our team and be part of a company that's making global business more accessible and personal.

We offer competitive salaries, comprehensive benefits, and numerous opportunities for career advancement. We believe in work-life balance and creating an environment where you can thrive both professionally and personally.

Apply for this position

Take the next step in your career journey and join our global team of language professionals.

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Job Details

Job Type

Full-time

Department

Account Management

Location

Remote / Onsite

Language Requirements

Korean
English

Posted Date

5 days ago